Store Policy
SHIPPING
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Orders are typically processed within 1-3 business days.
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Standard shipping times: 3-7 business days within Australia.
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We provide tracking details for all orders once dispatched.
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Please ensure delivery address is correct; we are not responsible for packages sent to the wrong address.
RETURNS AND EXCHANGES
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We accept returns and exchanges within 14 days of delivery.
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Items must be unworn, unwashed and in original condition with tags attached.
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Sale or gift card purchases are non-refundable.
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To initiate a return or exchange please contact us at contact@lennoxave.com.au
GIFT CARDS
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E-Gift Cards are delivered directly to the recipients email.
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Please ensure you enter the correct email address at checkout.
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Gift cards do not expire.
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Gift cards cannot be redeemed for cash.
PAYMENT
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We accept major credit cards/debit cards and PayPal.
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All payments are securely processed through our payment gateway.
PRIVACY
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Your personal information is safe with us. We only use it to process orders and provide updates.
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We do not share your information with third parties for marketing purposes.
PRODUCT SAFETY
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All products are made from non-toxic, child safe materials and meet Australian safety standards.
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Please supervise children during wear and follow care instructions to ensure longevity and safety.
CONTACT US
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Questions? Need help with an order? Reach out to us at:
Contact@lennoxave.com.au